Forum Discussion
Cant fully remove user profile Win10 Enterprise V2004
GreatToHearFromYou Thanks very much for that information.
Its quite unusual for this to happen, its 2 from 2 attempts. The other user is overseas and a director so we couldn't spend anymore time on it so she is using a new laptop now.
For the remaining user it will be up to my boss if he wants anymore time spent on it now but I will keep this handy either way as it may happen again.
Thanks again
pmgoes You're very welcome. I really think this is a new problem in v2004, I've never had this problem before. I am not sure how long your company is using the 2004 version now, but we just started deploying v2004 for only new computers, or computers that are showing problems and I've already encountered the problem twice, so 2 for 2, thus currently 100% fail rate. The first time it happened to the VP of HR so I couldn't investigate more (just like you), The second time it happened while setting up a new computer, that gave me more time to investigate and come up with the script. I've been helped so many times by the Tech Community, so it is nice to pay it forward 🙂 👍
warrenwMicrosoft
GreatToHearFromYou pmgoes Thanks for posting more information to the this thread.
GreatToHearFromYou Are you also using folder redirection for any folders? Are you using the control panel app to delete the profiles or deleting them manually?
warrenw We do use folder redirection, but only for computers deployed to our Shop Floor, not on any Office computers. Both times the profile rebuilt was done (and failed) was on Office computers.
We remove them manually by either Deleting or Renaming the User Folder and then removing the User Profile GUID from the ProfileList in the Registry. However, it seems like pmgoes does use the Control Panel and is facing similar issues.