Forum Discussion
Cant fully remove user profile Win10 Enterprise V2004
pmgoes Is there also an entry left in the profiles list in the registry? Do you get an error in the Control Panel applet or does the profile get removed per the app?
- pmgoesSep 23, 2020Copper Contributor
warrenw There are no entries in the registry and the profile does get deleted when removing it via the control panel. I also confirm that the folder is gone in C:\users
One thing I have noted is that in the control panel the profile is listed as unknown user but when I delete it the users folder disappears in the C:\users folder so I know i have removed the right one, also it was the only large profile in control panel.
I have tried this recreation of a profile several times for both affected users but dont manage to get anywhere.
When they log back in the recycle bin is still full and I note with the new profile auth problems in office 365 appear as everytime we try to sign in with their account we get a white box and cant go further.
Its quite annoying.
I have recreated profiles for years with no issue but we are wondering if something is different with version 2004, perhaps there is another step somewhere that needs to be followed since this update.