Forum Discussion
cannot eject external drive
Ended Malwarebytes tray task...still didn't work
Went to indexing in the Control Panel
The external drive was not selected.
I'll add that this is a relatively new laptop. When I first started using it, this was not a problem. It appeared more recently. But I can't associate it with anything I did because I didn't attempt to eject for several months
You may try download Process Explorer and run it as Administrator :
https://docs.microsoft.com/en-us/sysinternals/downloads/process-explorer
Then under Find->Find Handle or DLL, search the letter associate with your drive which you have problem with for example it might be D:\
And see what process (processes) are associated with that?
I have run process explorer and it returns 2 explorer.exe processes
If I stop them, I lose my taskbar and my desktop, which is NOT what I'm looking for
I will try safe mode - but that would take longer than shutdown/unplug/reboot. I can disconnect my drive..what I'm trying to do is to figure out what's wrong with SAFELY REMOVE...
newmarket2 Thank you for update.
Normally, it should be associated with one explorer.exe and to find the root cause of issue, you will have to check boot process using Process Explorer and see what is wrong.
It could be temporary issue and even with restart this problem might be solved.
I have restarted and shut down several times since this problem arose and that didn't solve anything.
Why would PROCEXP show 2 explorer.com and task manager only 1?
I'm happy to try to find the root cause, but have no idea how to go about that.
Thanks for your continued assistance