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newmarket2's avatar
newmarket2
Copper Contributor
May 22, 2020

cannot eject external drive

I have an external drive that I cannot eject.  The error is that the disk is in use, but even when I close all of my apps, it is still locked.

I've tried device troubleshooting and nothing...

I've tried to EJECT using Device Mgr, but it's also not letting me because the disc is IN USE

Is it possible that the drive is being indexed?  ...or some other background W10 process is locking it....

Michael

  • Hello,

    You might need to identify the process that is using the drive and have to terminate that first. Have you tried turning off the device and eject that external drive?

    Regards.

    • newmarket2's avatar
      newmarket2
      Copper Contributor

      KapilArya

       

      Yes, I know that I can shut down and disconnect, but I don't have enough ports so am unplugging a lot and need to make this work

      The warning is telling me that a process is locking the drive, but it isn't telling me what that process is.  In Task Manager, I've closed all my apps except Malwarebytes tray app.  Might that be the problem?

      I've also used procexp and it shows 2 instances of explorer.exe.  Why would those be running when they aren't appearing in the Task Mgr?  Might they be indexing? 

      • Reza_Ameri-Archived's avatar
        Reza_Ameri-Archived
        Bronze Contributor
        There is possibility that Malwarebytes might scanning it.
        If possible, try run scan on it and if it is safe, temporary close Malwarebytes and see if you are able to eject it?

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