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Flo65's avatar
Flo65
Copper Contributor
Jan 22, 2023

Can’t update or uninstall Google Chrome

Hi there, Chrome says it needs updating but it crashes when I try to update or reinstall & says another program is running. I can’t uninstall it or update it as it just won’t do it. I’ve tried turning off extensions & deleting browsing history but no joy. I’m on Wjndows10 on a Lenovo pc laptop. If anyone has any ideas how I can sort this out It would be much appreciated!

many thanks 

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  • Deleted's avatar
    Deleted
    Jan 23, 2023

    Flo65 Hi

    https://learn.microsoft.com/en-us/microsoft-365/security/intelligence/safety-scanner-download?view=o365-worldwide

    Start with a scan.

    • Flo65's avatar
      Flo65
      Copper Contributor
      Jan 23, 2023

      Deleted 

      Many thanks, that's done the trick.

      I had run a couple of scans but this one found the virus.

      Chrome is working normally now.

      Thanks & Best Regards,

      Flo

      • Deleted's avatar
        Deleted
        Jan 23, 2023

        Flo65 

        Thank you for coming back to confirm that it works -> it helps others to solve this error too.

        you are welcome at MTC.

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