Forum Discussion
camera works in skype but not in zoom and discord
The laptop of my wife, a Lenovo with Windows10 and all updates installed, refuses to use the camera in Zoom and Discord, but works in Skype. All you see is a black screen. The settings in Privacy al...
As I told you, the camera works in Skype. And in Discord the led beside the camera is also switched on so it works. My wife only doesn't get a picture.
I removed in the device manager the camera wich was listed under Camera's and Scanners and restarted the laptop. The camera was re-added in the same tab automatically and again works in Skype but not in Discord and Zoom.
I disabled in Privacy the camera access completely and rebooted. Then I allowed access again to all store and desktop app's and rebooted.
Still the same. Black screen.
I removed in the device manager the camera wich was listed under Camera's and Scanners and restarted the laptop. The camera was re-added in the same tab automatically and again works in Skype but not in Discord and Zoom.
I disabled in Privacy the camera access completely and rebooted. Then I allowed access again to all store and desktop app's and rebooted.
Still the same. Black screen.
I added a different camera (salvaged from an old laptop, an HP camera) and that works.
Hello warnerk,
Is the camera working in the native Camera app? As you said that different camera worked, if you still want to troubleshoot original camera, you might want to try other suggestions here:
Regards.
