Forum Discussion
catsrcool
Jun 24, 2019Copper Contributor
Build 1903 and Chrome
I have done 5 clean installs of build 1903 with over 15 hours of remote support to no avail. The issue is that the moment Chrome installs the PC freezes. The only recovery is another fresh installat...
Anonymous
Jun 24, 2019
As you mentioned, after the crash the only way to recovery is Fresh Install. If your computer cannot boot normally you may be able to get the log files by booting into safe mode, have you tried this booting the machine via Safe mode?
Have you got any AMD Hardware on the PC? Is it just one specific PC?
Thank you
Dav,
- catsrcoolJun 25, 2019Copper Contributor
Deleted
Thanks.
MS support have had it running once and they looked at the minidump files etc.The DPC watchdog violation was caused by some problem with ntkrnl which they fixed (they said) and it made no difference.
I have no AMD hardware and it is on just one PC which I built.