Forum Discussion
ViProCon
Mar 17, 2020Brass Contributor
Boot fail: how to troubleshoot?
Hi all. I just wanted to double-check my troubleshooting thinking here, maybe I'm missing something in the modern era of Win 10. So a laptop with a 2.5" HDD first boots up and gives the light-b...
- Mar 18, 2020Hi, was your Windows 10 updated? the latest build is 1909 at the moment.
keeping an OS updated (Android, Windows, IOS etc) is itself a preventing measure to keep the OS running well.
I see you've done your fair share of troubleshooting and you can already salvage your data, also it seems refreshing/resetting Windows 10 from recovery environment fails for you too?
so may I suggest to do a clean install? you can always grab the latest ISO file from here, put it to USB and do the clean install:
https://www.microsoft.com/en-us/software-download/windows10
ViProCon
Mar 20, 2020Brass Contributor
Yeah that's exactly what I thought was going to happen, I got the insider news on that but in my head I thought the feature was already part of the bootable media so I was puzzled why even that didn't work. But I bet you're right, the image was corrupted or inaccessible somehow. Given that it would fail the Rest This PC process basically immediately, I suspect it was inaccessible to begin with, lending more credit to this being some kind of corrupted "something" in the file or partition/boot system, or maybe some general corruption just beyond those points.
Needless to say I'm putting this system on a full system image backup plan.
Thanks for all the good input!
HotCakeX
Mar 20, 2020MVP
Anytime, hope you never experience such thing again!