Forum Discussion
Boot fail: how to troubleshoot?
- Mar 18, 2020Hi, was your Windows 10 updated? the latest build is 1909 at the moment.
keeping an OS updated (Android, Windows, IOS etc) is itself a preventing measure to keep the OS running well.
I see you've done your fair share of troubleshooting and you can already salvage your data, also it seems refreshing/resetting Windows 10 from recovery environment fails for you too?
so may I suggest to do a clean install? you can always grab the latest ISO file from here, put it to USB and do the clean install:
https://www.microsoft.com/en-us/software-download/windows10
keeping an OS updated (Android, Windows, IOS etc) is itself a preventing measure to keep the OS running well.
I see you've done your fair share of troubleshooting and you can already salvage your data, also it seems refreshing/resetting Windows 10 from recovery environment fails for you too?
so may I suggest to do a clean install? you can always grab the latest ISO file from here, put it to USB and do the clean install:
https://www.microsoft.com/en-us/software-download/windows10
- Alvin81Jan 23, 2023Copper ContributorI am having a Windows 10 boot failure on a Lenovo Ideapad Slim-1. It shows the Lenovo logo but after that goes to a black screen. Every so often when I hold the power down for a few seconds after booting below the Lenovo logo says Please wait and then it goes to recovery options or restart pc. I have tried to hold power down for 30 seconds. Did not do a thing to fix booting issue. My dad does not remember his login password. Can someone please help me. I did do one year of college in IT field so if you speak in a bit of technical terms I can understand but if I don't understand you I will ask to explain it a little more detailed.
- ViProConMar 19, 2020Brass Contributor
I ended up having to do a clean install. Had this been a hardware fault I expect I'd have had problems. What annoys me about the Win RE is that why, if this is only a software issue, could it not have fixed that? The concept of replacing corrupted file, and rebuilding corrupted partition/file system info should be fully integrated into the RE and yet it failed on all counts, and yet, it did see 4 System Restore points, and could even browse the full file system of C: with no issues. So perhaps it's some screwy thing with those hidden partitions but let's just say that my confidence in the WinRE kind of went down here, even Reset this PC failed and that makes little sense since it all went to plan by me just wiping out partitions and starting anew.
Ah well 🙂
- HotCakeXMar 20, 2020MVPYes it also happened to me before when system restores failed, I no longer rely on restore points to keep me safe, not anymore, in my experience they can get corrupted easily.
although in the recent Windows 10 builds, since 2-3 years ago, refresh and reset never failed.
I can only imagine that when they are failing for you, it's probably because the internal image is corrupted.
Microsoft added a new option in Windows 10 to download the new image from the cloud, first appeared around a year ago on Windows insider but it will soon make it to the released ring
https://insider.windows.com/en-us/articles/optimize-windows-10-pc-reset-using-the-cloud/- ViProConMar 20, 2020Brass Contributor
Yeah that's exactly what I thought was going to happen, I got the insider news on that but in my head I thought the feature was already part of the bootable media so I was puzzled why even that didn't work. But I bet you're right, the image was corrupted or inaccessible somehow. Given that it would fail the Rest This PC process basically immediately, I suspect it was inaccessible to begin with, lending more credit to this being some kind of corrupted "something" in the file or partition/boot system, or maybe some general corruption just beyond those points.
Needless to say I'm putting this system on a full system image backup plan.
Thanks for all the good input!