Forum Discussion
Bluetooth Headphone Driver Issue After Latest Update
Same problem
Windows 10 with AKG Y500 headset, originally worked fine and within the Bluetooth settings identified as "connected music, voice".
Installed the 20H2 update and now the headset is installed as headphones and only "connected music" no microphone available.
Deleted bluetooth device as well as headset several times with the same result. Same problem on another windows 10 laptop. No problems with Android.
Edition Windows 10 Pro
Version 20H2
Installed on 12/11/2020
OS build 19042.630
Experience Windows Feature Experience Pack 120.2212.31.0
AKG (Samsung) have washed their hands of the problem, only interested if I purchased my headset directly from them.
The only advice available is: check for the latest Bluetooth drivers from the manufacturer and not the Microsoft ones. In my case this is Intel and I have applied the latest drivers from their website.
The other option they gave was roll-back the updates, which would require the removal of Win10 20H2 which is sub-optimal to say the least.
As usual with peripherals everyone is blaming everyone else.
thank you very match
can you give me the link to try to find the latest driver i use intel too
Best Regards
