Blue page says "Your device ran into a problem and needs to restart".

ShashankDahat , @ links to members

Shashank,

I can't remember if I replied to your email, but I want to make sure that I give you thanks and praise for reaching out and helping someone who has little knowledge of restoring or analyzing the problems that can be associated with Windows 10 updates.  In my own opinion, I think Microsoft should do more testing and take ownership of the problems they can create by releasing an update before it's stable on all devices and systems across the board.  That being said after I couldn't get my Repair USB Recovery Drive to work via the System Settings panel (F12) I was able to finally connect through the same panel to the Dell OS Recovery system.  Once I was able to connect via ethernet connection ( a must) I was able to download my personal files to their server and reinstall a new Windows 10 System.  The whole process was quite impressive the way Dell had it set up.  The steps included checking for updates from Microsoft, Dell, and then a download of the personal files they downloaded, and the final step was to do a system check of hardware and software to make sure everything was set to go.  And the kicker was is that I was out of warranty, but they still offered this service.  It would seem to me that Microsoft could offer the same type of customer service that Dell offered me.

Don't get me wrong I'm hanging on to your last message that contained the steps that were successful to you.  I'm sure there may come (another) time when I may need them.

I can't thank you enough for your helpful assistance and persistent instructions on the ways to recover a corrupted or unfixable system through the standard methods Microsoft offers.  You deserve a "Man of the Day" badge for helping someone you didn't even know.  That in itself taught me a lot of things.  More than instructions on how to fix a system, but how to help someone in need without expecting anything in return.

I want to really impress upon you, ShashankDahat, how grateful and thankful I am for your time and helpfulness.  You are truly a giving and selfless person.  I hope one day I can assist you in some manner.

Thank You,

@Fred_Surkamp_LeroyBoym