Forum Discussion
Blue page says "Your device ran into a problem and needs to restart".
I go to a blue page that says "Your device ran into a problem and needs to restart". We're just collecting some error info, and then we'll restart for you. I get a message that it is 100% complete....
I tried your suggestion, however each time the computer reboots, and I press the power key, I get a black "Dell Security Manager Screen" which requires me to sign in with my Administrator Password. After I sign in and then press the power key I come back to the same to the same sign in screen. Also, I don't see the windows logo its says Dell Laptop XPS 15 9550 with a spinning circle. Is there anyway to recover windows and/or anything else that might be missing or corrupted using the "Boot Menu"? ShashankDahat
Also Wanted To Ask If You Have Any Windows Installation Media Like A USB Drive??