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Ryein's avatar
Ryein
Copper Contributor
Oct 26, 2020

black screen at boot

When I boot my computer I get nothing but black screens.

 

When I start into safe mode it works.

 

I have an nvidia 1070 with an acer predator 43 inch dual display port monitor and a samsung monitor.  They both work fine on Linux, but Windows is just a black screen.

 

I have tried reinstalling a fresh nvidia driver.  It doesn't help.

 

This all started after enabling HDR.  When I go to safe mode I cannot disable HDR because the option is missing, but when I boot up it fails.

 

I can uninstall the nvidia driver and reboot and I can get into my system.

 

What can I do?

 

Thanks

28 Replies

  • Rudmer's avatar
    Rudmer
    Copper Contributor

    RyeinI've had exactly the same problem and I can totally understand your frustration.Kam didn't help at all as well. For you it is too late already but I did manage to get it fixed without resetting or reinstalling windows.


    So for any future readers, the fix is to install a remote desktop application (in my case AnyDesk), boot the pc and when your monitor is black just log in to the pc using the remote desktop application from another device (in my case Anydesk on Android). Then go to settings, system, display and there you can turn off the toggle for HDR and your screen will work again!

  • After uninstalling Nvidia driver and successfully getting into system, does it give option to disable HDR?
    • Ryein's avatar
      Ryein
      Copper Contributor
      No. The option doesn't show up.
      • Ashish_Upadhyay's avatar
        Ashish_Upadhyay
        Brass Contributor

        Ryein I went through all the comments and it looks like resetting your pc is the only option left. You can choose to keep your files. It will remove your settings but will keep your files. Although it will uninstall all your apps that didn't come with your PC.

  • Kam's avatar
    Kam
    Silver Contributor
    Ryein You can try disabling HDR, please put a "Best Response" if this helps you. Hope it works!
    • Ryein's avatar
      Ryein
      Copper Contributor

      KamThe option isn't present.  When you go into safe mode, or uninstall the nvidia driver the option is missing so you can't disable it, but when you reinstall the driver the screens are black probably because windows remembers the previous settings and has HDR on is what I am guessing.

      • Kam's avatar
        Kam
        Silver Contributor
        Ryein You're using Windows 10, right? And you might try please contact nvidia support.
    • Ryein's avatar
      Ryein
      Copper Contributor
      This is a good solution and had it been back when I first made this post I would of tried it.

      Thanks

      I ended up getting it fixed some how with a combination of changing monitors and switching display ports if I remember correctly. It wasn't intuitive or easy, but it worked. Your solution is great for people that do not have a second monitor, or a monitor with multiple display ports.

      It makes me really worried about turning on HDR if it has the chance of completely disabling my entire desktop.
    • Kam's avatar
      Kam
      Silver Contributor
      KapilArya Please change the link to .../en-us because that should be the default setting. You live in India, so favorite is spelled favourite there.
    • Ryein's avatar
      Ryein
      Copper Contributor

      My issue is specifically related to HDR being enabled despite it not working.

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