Forum Discussion
Elktone1
Jun 25, 2021Copper Contributor
Audio/microphone not working
I have a particularly vexing problem. The tech team here re-imaged my HP Probook 650 Laptop a couple months ago and for some reason the speakers and microphone no longer work. The tech team and I hav...
sayaerwin
Jun 26, 2021Copper Contributor
Maybe the driver doesn't match with the sound hardware
Elktone1
Jun 28, 2021Copper Contributor
Possibly, but how would one detect that? All that happened was that this computer had Win 10 re-installed. Windows troubleshooter states the audio driver is the correct one for the speakers and microphone.
This computer had Win 10 originally and the speakers and microphone worked fine. I can't imagine that re-installing Win 10 would cause this problem, even if it was an updated version of the OS.
Very strange indeed. I'm beginning to think there may be a physical malfunction in the circuit that handles sound.
Tone1
This computer had Win 10 originally and the speakers and microphone worked fine. I can't imagine that re-installing Win 10 would cause this problem, even if it was an updated version of the OS.
Very strange indeed. I'm beginning to think there may be a physical malfunction in the circuit that handles sound.
Tone1