Forum Discussion
Elktone1
Jun 25, 2021Copper Contributor
Audio/microphone not working
I have a particularly vexing problem. The tech team here re-imaged my HP Probook 650 Laptop a couple months ago and for some reason the speakers and microphone no longer work. The tech team and I hav...
sayaerwin
Jun 26, 2021Copper Contributor
Maybe the driver doesn't match with the sound hardware
- Elktone1Jun 28, 2021Copper ContributorPossibly, but how would one detect that? All that happened was that this computer had Win 10 re-installed. Windows troubleshooter states the audio driver is the correct one for the speakers and microphone.
This computer had Win 10 originally and the speakers and microphone worked fine. I can't imagine that re-installing Win 10 would cause this problem, even if it was an updated version of the OS.
Very strange indeed. I'm beginning to think there may be a physical malfunction in the circuit that handles sound.
Tone1