Forum Discussion
Scarlety
May 19, 2026Copper Contributor
Audio stops working on Windows 10 computer
I have an older Dell laptop 3501 that I updated to Windows 11 a few months ago. Lately when the computer goes idle the screensaver no longer works and the audio stops working, and also if I close...
Eliasyuer
May 20, 2026Iron Contributor
Based on multiple reports from other Dell Inspiron 3501 owners, this is a known conflict between Windows 11 (particularly versions 24H2) and the Cirrus Logic audio driver that Dell uses in your laptop. The driver fails to properly wake the audio hardware when the computer enters power-saving states like sleep or display idle, which explains why you lose audio after the screensaver activates or when you close the lid.