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dwhitlock's avatar
dwhitlock
Copper Contributor
Jul 09, 2019

After installing Windows 10, version 1903 now the computer won't shutdown it just logs off

After installing Windows 10, version 1903 now the computer won't shutdown it just logs off?   Edition: Windows 10 Pro Version: 1903 OS Build: 18362.207
  • dwhitlock's avatar
    dwhitlock
    Jul 09, 2019

    SarinBarnabas Thank you

     

    I have now resolved this by following this article https://support.microsoft.com/en-us/help/3211190/fast-startup-causes-hibernation-or-shutdown-to-fail-in-windows-10-wind

     

    1. Open the Run box. To do this, press the Windows logo key‌ Windows logo key +R.
    2. Type regedit, and then press Enter.
    3. Locate and click the following registry entry:
      HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\
    4. From the pane on the right, verify the contents under the DumpFilters registry value.
    5. Remove everything and make sure that "dumpfve.sys" is the only value listed.
    6. Exit Registry editor.
    7. Restart the computer to enable Fast Startup.
SarinBarnabas's avatar
SarinBarnabas
Copper Contributor

dwhitlock 

 

As a workaround, you could disable the fast startup by following the instruction below:

 

  1. Navigate to Control Panel\All Control Panel Items\Power Options\System Settings.
  2. Click on the text which says "Change Settings that are currently unavailable".
  3. Uncheck "Turn on fast startup (recommended)".
  4. click "Save changes" at the bottom of the screen.

  5. Restart your computer to check whether the Windows 10 computer can't shut down problem gets fixed.

 

dwhitlock's avatar
dwhitlock
Copper Contributor
Jul 09, 2019

SarinBarnabas Thank you

 

I have now resolved this by following this article https://support.microsoft.com/en-us/help/3211190/fast-startup-causes-hibernation-or-shutdown-to-fail-in-windows-10-wind

 

  1. Open the Run box. To do this, press the Windows logo key‌ Windows logo key +R.
  2. Type regedit, and then press Enter.
  3. Locate and click the following registry entry:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\CrashControl\
  4. From the pane on the right, verify the contents under the DumpFilters registry value.
  5. Remove everything and make sure that "dumpfve.sys" is the only value listed.
  6. Exit Registry editor.
  7. Restart the computer to enable Fast Startup.
  • SarinBarnabas's avatar
    SarinBarnabas
    Copper Contributor
    Jul 09, 2019
    Good one. Thanks for updating me :-)

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