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Heather1960's avatar
Heather1960
Copper Contributor
Jun 11, 2021

Administrator Account and Password

Morning Everyone   I have long forgotten my Administrator Account and Password. So every time I try and change anything on my laptop - it won't let me. A pop starts with - 'do you wish to make ch...
KapilArya's avatar
KapilArya
MVP
Jun 12, 2021

Hello Heather1960,

Are you receiving UAC prompt with only option No, just like the one shown in screenshot below? 

  • Heather1960's avatar
    Heather1960
    Copper Contributor
    Jun 16, 2021
    Hello there
    sorry for the late reply.
    I have been in hospital.
    And yes.
    That's the picture I kept getting.
    In the meantime.
    I have started using another PC.

    Thanks for your help and time
    Heather B.