Forum Discussion
Add school account to a working machine
I have a work computer provided by my lab and it is connected to my lab's domain.
When I tried to add my school account (to activate Office 365), it showed "We can't connect you error" (screenshot below)
Is this an error of Windows or we cannot connect to a school account in a work computer? Is there anyway to activate Office without logging in on Windows?
Any help would be greatly appreciated!
1 Reply
Hello thunguyen
To fix this issue I would normally run the Step 1 from the link below, download the recovery assistant and follow the steps. This tool will troubleshoot the issue and hopefully resolve it.
Cannot connect to your account when activate Office from Office 365 - Office | Microsoft Docs
Let me know how you get on.
Thanks,
Jose
