Forum Discussion
Active Window Left / Right keyboard shortcut causes BSOD
I have an HP Z440 with a pair of Nvidia K600 video cards running four monitors. About two or three months ago I started getting BSOD's (kernel mode trap) when 'bouncing' the Active window to an adja...
Hi,
my first suggestion would be to fill out a problem feedback in feedback hub app, explaining the issue and marking it as high priority. it will automatically grab the crash dumps and send to Microsoft for investigation.
secondly, I'd advice to update your Windows 10 to the latest version, 20H2.
https://www.microsoft.com/en-us/software-download/windows10
updating OS has many benefits (fixed problems, features etc.)
after doing that and still not solving your problem, please perform a clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
all the necessary information on how to do that and troubleshooting methods are there.
if the issue still persists, use a software like WhoCrashed: (I personally used this more)
https://www.resplendence.com/whocrashed
or bsod viewer
https://www.nirsoft.net/utils/blue_screen_view.html
(both software is free)
and they should tell you which driver, dll etc. is causing the bsod error.
my first suggestion would be to fill out a problem feedback in feedback hub app, explaining the issue and marking it as high priority. it will automatically grab the crash dumps and send to Microsoft for investigation.
secondly, I'd advice to update your Windows 10 to the latest version, 20H2.
https://www.microsoft.com/en-us/software-download/windows10
updating OS has many benefits (fixed problems, features etc.)
after doing that and still not solving your problem, please perform a clean boot
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
all the necessary information on how to do that and troubleshooting methods are there.
if the issue still persists, use a software like WhoCrashed: (I personally used this more)
https://www.resplendence.com/whocrashed
or bsod viewer
https://www.nirsoft.net/utils/blue_screen_view.html
(both software is free)
and they should tell you which driver, dll etc. is causing the bsod error.