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Access to start menu
Windows 10 IoT Enterprise LTSC
Version 21H2
Installed on 16/10/2024
OS build 19044.5011
Experience Windows Feature Experience Pack 1000.19060.1000.0
Following update KB5044273 'left click' Windows logo and search bar inoperative. (right click ok)
Uninstalled update - everything working fine. See event viewer dump below.
Note : SFC scan showed no problems.
Log Name: Application
Source: Application Error
Date: 01/11/2024 21:13:01
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: DESKTOP-9G9MAB2
Description:
Faulting application name: StartMenuExperienceHost.exe, version: 0.0.0.0, time stamp: 0x124eac11
Faulting module name: KERNELBASE.dll, version: 10.0.19041.2913, time stamp: 0xa1c3e870
Exception code: 0xc000027b
Fault offset: 0x000000000012d862
Faulting process id: 0x2e4
Faulting application start time: 0x01db2ca2d52abc83
Faulting application path: C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report Id: 628d9b62-4894-46fd-8d44-f6f935319ae7
Faulting package full name: Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy
Faulting package-relative application ID: App
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2024-11-01T21:13:01.5650495Z" />
<EventRecordID>12114</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>DESKTOP-9G9MAB2</Computer>
<Security />
</System>
<EventData>
<Data>StartMenuExperienceHost.exe</Data>
<Data>0.0.0.0</Data>
<Data>124eac11</Data>
<Data>KERNELBASE.dll</Data>
<Data>10.0.19041.2913</Data>
<Data>a1c3e870</Data>
<Data>c000027b</Data>
<Data>000000000012d862</Data>
<Data>2e4</Data>
<Data>01db2ca2d52abc83</Data>
<Data>C:\WINDOWS\SystemApps\Microsoft.Windows.StartMenuExperienceHost_cw5n1h2txyewy\StartMenuExperienceHost.exe</Data>
<Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>
<Data>628d9b62-4894-46fd-8d44-f6f935319ae7</Data>
<Data>Microsoft.Windows.StartMenuExperienceHost_10.0.19041.4239_neutral_neutral_cw5n1h2txyewy</Data>
<Data>App</Data>
</EventData>
</Event>
1 Reply
If the functionality is critical and you want to try using the update, ensure your system is fully backed up and then attempt to reinstall the update. Sometimes further patches can resolve underlying issues.
