Forum Discussion
abnormal rebooting of Window 10 repeatedly and without any login pass code
I am facing a strange issue in windows 10, my laptop is getting rebooted at a regular interval. at that time the applications which are in opened state will be closed forcefully. when checked the eve...
Hello,
Look in the system Event log for a Kernel-Power event 41. This is the Event logged when a machine has an Abnormal shutdown
Post the details of that event.
See this link for details on troubleshooting that event.
https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-event-id-41-restart
Look in the system Event log for a Kernel-Power event 41. This is the Event logged when a machine has an Abnormal shutdown
Post the details of that event.
See this link for details on troubleshooting that event.
https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-event-id-41-restart
- Thanks Darrell Gorter, I attached the event 41 details below.
I noted, two times the event 41 occurred on 25-8-2021.
(no issue in power supply, the battery was 80% at that time)
[EVENT LOG]
Critical 25-08-2021 03:05:42 Kernel-Power 41 (63)
Critical 22-08-2021 01:41:17 Kernel-Power 41 (63)
Critical 19-08-2021 00:52:45 Kernel-Power 41 (63)
Critical 15-07-2021 22:46:58 Kernel-Power 41 (63)
Critical 11-07-2021 10:23:39 Kernel-Power 41 (63)
Critical 06-07-2021 09:47:20 Kernel-Power 41 (63)
Critical 13-04-2021 03:28:06 Kernel-Power 41 (63)
Critical 08-03-2021 02:49:02 Kernel-Power 41 (63)
[Error]
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
[Error Details]:
- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" />
<EventID>41</EventID>
<Version>8</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000400000000002</Keywords>
<TimeCreated SystemTime="2021-08-24T21:35:42.9828900Z" />
<EventRecordID>24409</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>LAPTOP-GJ82TVBI</Computer>
<Security UserID="S-1-5-18" />
</System>
- <EventData>
<Data Name="BugcheckCode">159</Data>
<Data Name="BugcheckParameter1">0x3</Data>
<Data Name="BugcheckParameter2">0xffff860c71dbf060</Data>
<Data Name="BugcheckParameter3">0xffff998ad6437850</Data>
<Data Name="BugcheckParameter4">0xffff860c77e2d520</Data>
<Data Name="SleepInProgress">4</Data>
<Data Name="PowerButtonTimestamp">132743034463896905</Data>
<Data Name="BootAppStatus">0</Data>
<Data Name="Checkpoint">0</Data>
<Data Name="ConnectedStandbyInProgress">false</Data>
<Data Name="SystemSleepTransitionsToOn">16</Data>
<Data Name="CsEntryScenarioInstanceId">0</Data>
<Data Name="BugcheckInfoFromEFI">false</Data>
<Data Name="CheckpointStatus">0</Data>
<Data Name="CsEntryScenarioInstanceIdV2">0</Data>
<Data Name="LongPowerButtonPressDetected">false</Data>
</EventData>
</Event>- Hello,
The Machine is hitting a bugcheck 0x9F.
Here is a link on what the 0x9F means
https://docs.microsoft.com/en-us/windows-hardware/drivers/debugger/bug-check-0x9f--driver-power-state-failure.
This is a driver error, you are hitting the 0x3 parameter.
One of the drivers is misbehaving. Now is this only hitting when the machine is sleeping or waking up?
