Forum Discussion

Brass Contributor

Nov 23, 2017

Solved

1703->1709 BSOD 0xc00000bb on devices with NVMe SSD's

1703->1709 BSOD 0xc00000bb on devices with NVMe SSD's This will be the very first question I will ask in the AMA. I hope you have a better answer than "we are working on it" ready for the thou...

Michael Niehaus
Nov 30, 2017
This is a known issue. The fix for this will be included in the cumulative update that will be released today at 10am via http://catalog.update.microsoft.com (manually downloaded). It will also be included in the next Patch Tuesday cumulative update. (Ref OS #14207031, 11D)

Robert Guadagnoli

Copper Contributor

Jan 25, 2018

Hi all. I have had the same issue with the BSOD. I wanted to just let anyone who might have the same hardware I have know what I did to get this update working.

Hardware:

ASUSTeK X299 MARK 2
Sambsung SSD 960 EVO 1TB

What I did:

I read on here about updating the motherboard so I updated my ASUS BIOS version to 1102 (most recent) just last night. I then used the 1709 update assistant one more time and it worked flawlessly.

Edit:

Another thing to note that I did that may or may not have made a difference was:

I deleted anything in the C:\Windows\SoftwareDistribution\Download folder

Deleted the few folders off the C: drive the failed installations added

Renamed the windows update database files (.edb and .jfm files) located in C:\Windows\SoftwareDistribution\DataStore

Renamed the Windows Update Log folder located in C:\Windows\SoftwareDistribution\DataStore as well.

Renamed the SLS folder in C:\Windows\SoftwareDistribution

Renamed the ReportingEvents.log in C:\Windows\SoftwareDistribution

Scott G

Brass Contributor

Jan 25, 2018

BIOS version 1102 seems to have solved the upgrade to 1709 problems for people with ASUS X299 MOB's. If you have an ASUS MOB upgrade the BIOS to 1102 and you should be able to upgrade.

Jason Stickel
Copper Contributor
Jan 27, 2018
FYI I updated to 1102 as Scott G mentioned and was FINALLY able to install 1709. If you have a ASUS X299 mobo, update the BIOS to 1102, it worked for me as well.
Martin Seifert
Copper Contributor
Jan 26, 2018
I have the same problem 1703->1709 and Samsung SSD 960 with MSI X99 Gaming 7, latest BIOS is HF from 2016. BSOD 0xc00000bb with "normal" Update procedure , with manual Update via Update Assistant and also with an downloadet bootable Update DVD, makes no difference at all in any way you are trying

It would be very kind, if anybody find a solution, please let us know here, so that we share a solution, so that we not have to search in 10 different places in the net :)

Martin