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Steven Rodriguez's avatar
Steven Rodriguez
Brass Contributor
Nov 23, 2017
Solved

1703->1709 BSOD 0xc00000bb on devices with NVMe SSD's

1703->1709 BSOD 0xc00000bb on devices with NVMe SSD's   This will be the very first question I will ask in the AMA.  I hope you have a better answer than "we are working on it" ready for the thou...
  • Michael Niehaus's avatar
    Michael Niehaus
    Nov 30, 2017
    This is a known issue. The fix for this will be included in the cumulative update that will be released today at 10am via http://catalog.update.microsoft.com (manually downloaded). It will also be included in the next Patch Tuesday cumulative update. (Ref OS #14207031, 11D)
Scott G's avatar
Scott G
Brass Contributor
Dec 13, 2017

 

Erkan Isik wrote:

Microsoft released yesterday a new Update called KB4054517.

https://support.microsoft.com/en-us/help/4054517

 

Will try this update, hope it will fix the 0xc00000bb error for nVME drives.

 

 

Please let us know if this works.  Thanks. 

Erkan Isik's avatar
Erkan Isik
Copper Contributor
Dec 13, 2017

Nope KB4054517 (12.12.2017) also didn't work. Got still the Error 0xc00000bb.

I did try it with the normal Win Updater and with the Upgrade Assistent, both got the error.

 

It really feels like a joke that Microsoft and the Manufacturers didnt patch it already. 1709 was released end of October. Now we have mid December and it's still not fixed...

 

  • Michele Cordoni's avatar
    Michele Cordoni
    Copper Contributor
    Jan 31, 2018

    So... today Samsung released a new firmware for 960 Pro (4B6QCXP7).

     

    Obviously, on my MSI X99A Workstation, no way to install the FCU. Same error, again and again. I can write a film or a tv serie about this... and MSI doesn't have a new bios/beta bios for my mobo. Thank you...

     

     

    • silber ruecken's avatar
      silber ruecken
      Brass Contributor
      Jan 31, 2018

      Hello,

       

      i use samsung magican, but for me, there is no new firmware for the samsung NVMe 960 SSD.

       

      is still the same old one 3B7QCXE7. how do you get the new one??

       

      and today is the last day of january, and MS told all the time, end of january you get a patch.

       

      i think we never get help from MS, MSI or Samsung.

       

      what a story....

      • Michele Cordoni's avatar
        Michele Cordoni
        Copper Contributor
        Feb 01, 2018
        I get the new one via Magician... it asked me to upgrade...
  • Michael Niehaus's avatar
    Michael Niehaus
    Bronze Contributor
    Dec 13, 2017

    We are continuing to work on it.  A few points:

     

    • The December update does not include a fix for this problem.  We are hoping to have a fix in place by the end of January.
    • The updated Asus firmware (1004) has addressed the issue for many people.
    • There is a block in place that keeps Windows Update from offering Windows 10 1709 to affected systems.  But if you go into Settings and manually check for updates, this bypasses the block because you are "seeking" the update.

    Thanks,

    -Michael 

    • Paul Mitchell's avatar
      Paul Mitchell
      Copper Contributor
      Mar 02, 2018
      Hello Michael,

      Is there any update on this?

      I have 1703 factory installed, but have been unable to update to 1709 since 3rd November (Windows update has tried 60+ times to update unsuccessfully). I would not wish to go through this with every six-monthly update.

      I had hidden the update using wushowhide a week ago, but today, Microsoft appears to have installed Windows 10 Update Assistant and has since downloaded the update three times and failed to install three times - all this in one afternoon. This is wasting time and resources - now trying to work out how to stop this download process.

      Intel Core i7-7820X, Gigabyte GA-X299-UD4 Motherboard, 500GB Samsung 960 EVO M.2 PCIe SSD.

      Paul
      • Paul Mitchell's avatar
        Paul Mitchell
        Copper Contributor
        Apr 24, 2018
        Version 1803 appeared in Windows Update yesterday. Sadly it failed to install (with three attempts). I will stick with 1703 until I eventually find a spare day or two to reinstall and reinstate my current setup. Until then I will disable upgrades (as per 1709).

        Intel Core i7-7820X, Gigabyte GA-X299-UD4 M/B, 500GB Samsung 960 EVO M.2 PCIe SSD.
    • Jas Hayre's avatar
      Jas Hayre
      Brass Contributor
      Feb 15, 2018

      "There is a block in place that keeps Windows Update from offering Windows 1709 to affected systems."
        
       
      Your block is NOT working for me.  Win10 keeps trying to update.

      • Rudolf Freier's avatar
        Rudolf Freier
        Brass Contributor
        Feb 16, 2018

        The same problem since october 2017.

         

        MSI X99A Gaming Pro Carbon

        Samsung 960 Pro M2 SSD VNMe 2TB

        Win 10

        Versionsinfo: 1703 (15063.909)

         

        See also german Forum..

        Microsoft!! HELP HELP HELP HELP HELP HELP HELP HELP HELP HELP

         

        R.Freier, Germany

         

    • Paul Mitchell's avatar
      Paul Mitchell
      Copper Contributor
      Feb 14, 2018
      Hello Michael,

      Is there any update on this?

      I have Windows 10 Creators Update (1703) factory installed, but have been unable to update to 1709 since 3rd November (Windows update must have tried 60+ times to update unsuccessfully). I would not wish to go through this with every six-monthly update.

      Intel Core i7-7820X, Gigabyte GA-X299-UD4 Motherboard, 500GB Samsung 960 EVO M.2 PCIe SSD. SSD drivers updated and BIOS updated to most current versions.

      Thanks, Paul
      • Udo Simanzik's avatar
        Udo Simanzik
        Copper Contributor
        Feb 15, 2018

        Hi all,

        I'm a newbee in this forum and want to say hello to everybody!!

         

        I have the same probelm with the Fall-Update, my system is:

        MSI X99A SLI PLUS

        Samsung 950 M2 SSD

        Win 10

        Versionsinfo: 1703 (15063.909)

         

        The Fall-Update fail always with BSOD ...

        It's very poor that MS isn't able to inform their customers. 4 Month that troubble?!

        Temporary solution: Disable automatic updates, and put in the updates manualy, month for month ...

        Is anybody form MS-Company able to give us an info about the progress of the debugging ;-)

         

        All the best for You all,

        Udo

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