Forum Discussion
BL202545
Sep 17, 2021Copper Contributor
0x8000ffff errors when trying to install updates
I am running Windows 10 ver 2004 build 19041.1 on a Lenovo laptop. I am unable to install 3 updates: KB4577586, KB5004331, and KB5005565. I repeatedly get the 0x8000ffff error after it appears they ...
- DeletedSep 19, 2021
Hello
Of course you can do it!
Your System Version is already outdated - this is the cause of your problems .
It is good that you write about it - because updating features is very important
so that other updates have a common environment.
Good luck
BL202545
Sep 19, 2021Copper Contributor
Deleted thanks. I did try to install the feature update but it failed as well after Windows tried to install the other failed updates first. I then contacted Microsoft support via chat and the tech guided me to the media creation tool to install the update, which was successful. This computer had not been used for quite some time which is how it got so far behind. Thanks for your advice
Deleted
Sep 19, 2021Thank you for your answer - it's good that you found effective help from Microsoft support.
Best regards