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MadDogDean's avatar
MadDogDean
Copper Contributor
Jul 09, 2021

“PrintNightmare” KB5004945 update fails with error 0x800f0922

Hello all, Hoping for an easy solution. I'm just a regular user, with a single computer, no network drives, no servers, no VPN, nothing crazy. Just a single laptop running, unfortunately, Win10.   ...
Drudel's avatar
Drudel
Copper Contributor
Jul 10, 2021

Hi,
I ran into the same problem, trying nearly everything I found in the internet (without another result) ...
This morning I found on "deskmodder.de" a hint that worked: two of the services on my computer were deactivated 😞
In German the names are "App-Vorbereitung" and "AppX-Bereitstellungsdienst" - these should be "AppReadiness" and "AppSVC" in English. After setting the start type to "manually" for both and starting them ... the update with KB5004945 was successfully finished 🙂
I hope, this works for you as well !

 

Dogmeat's avatar
Dogmeat
Copper Contributor
Jul 11, 2021

DrudelThat didn't work for me. Both services were already set to Manual and started. I even downloaded the MSU. The update installs fine but after the restart, Windows would say the changes couldn't be applied and were undoing it. Of course after I restarted, the update downloads again and pending another restart. I made sure I had all the prerequisites installed so it looks like there is something this cumulative update is looking for to be installed first or the update is targeted at specific configurations and MS forgot to omit that part for other users.

  • Deleted's avatar
    Deleted
    Jul 11, 2021

    Dogmeat 

    Perfect - often you shouldn't really work out with the latest updates!
    it is worth waiting!

    • Dogmeat's avatar
      Dogmeat
      Copper Contributor
      Jul 12, 2021
      I didn't postpone updates but rather re-scheduled it for later. This way I can get other updates that do not require KB5004945 as a pre-req. I am okay with waiting as I do not have any connected printers that could be affected by this update.
      • Deleted's avatar
        Deleted
        Jul 12, 2021

        Dogmeat 

        https://answers.microsoft.com/en-us/windows/forum/windows_10-update/windows-10-version-20h2-error-0x800f0922/865ef8c5-932a-4d51-b54c-5fe4c9f53560

        Hi, you can also take such steps.

        And what build do you currently have for Windows? 

    • Drudel's avatar
      Drudel
      Copper Contributor
      Jul 11, 2021

      I agree ... BUT: this update was strongly recommended by MS because of security issues ...
      For this reason I invested much time as well as MadDogDean to find a solution for this problem. Unfortunately all the entries of failed updates for KB5004945 are deleted in between and I cannot show them as a screenshot ... I assume, there were more than 30, as I tried under several conditions including the exchange of hardware and software components. And my recommendation above was the one that finally worked for _my_ computing environment.


      Deleted --> I do not understand that you recommend to wait and struggle with w11 ... 🙂
      I am sorry for you, but your comments are not really helpful and it only looks like "gathering of entries". So, do you have any real suggestions to solve the problem(s) ?

      • Deleted's avatar
        Deleted
        Jul 13, 2021

        Drudel 

        This is the solution that is already available! for this reason I offered to wait - but everything explained!

        https://www.windowslatest.com/2021/07/14/windows-10-build-19043-1110-is-now-available-download-offline-installers/