Forum Discussion
Log troubleshooting with WUFB
Hi, do you have guidelines on how to troubleshoot WUFB issues, like when updates are not installing or not seen on the devices.
With configmgr, we have lots of logs to investigate such issues so it would be great to know what are the possibilities when moving to WUFB.
Thks in advance.
3 Replies
- AriaUpdated
Microsoft
lalanc01 unfortunately, we do not have the same depth of log troubleshooting as configmngr.
I would recommend:
- Using a reporting tool to determine the state of devices (ex. Update Compliance)
- Step 1 (this is usually where the problem is 9 out of 10 times): Review the policies you have configured.
This includes looking at what is actually set on the device via regkeys or UX. This includes what you are setting. This includes ensuring there are no Group Policies configured if you are using a Mobile Device Management (MDM) tool to configure CSPs. This includes comparing to docs to ensure the policies work the way you think they do.
- Step 2: If you can't find an issue there either call support or post a WUfB policy question here 🙂
Sorry this isn't more helpful! We are working on it 🙂
AriaUpdated Please let us know if we have got any logs for the updates troubleshooting on client side for WUFB.
- AriaUpdatedThe logs that we use for troubleshooting are: https://learn.microsoft.com/en-us/powershell/module/windowsupdate/get-windowsupdatelog?view=windowsserver2022-ps
