Log troubleshooting with WUFB

Hi, do you have guidelines on how to troubleshoot WUFB issues, like when updates are not installing or not seen on the devices. With configmgr, we have lots of logs to investigate such issues so ...

AriaUpdated

Microsoft

Nov 19, 2020

lalanc01 unfortunately, we do not have the same depth of log troubleshooting as configmngr.

I would recommend:

- Using a reporting tool to determine the state of devices (ex. Update Compliance)

- Step 1 (this is usually where the problem is 9 out of 10 times): Review the policies you have configured.

This includes looking at what is actually set on the device via regkeys or UX. This includes what you are setting. This includes ensuring there are no Group Policies configured if you are using a Mobile Device Management (MDM) tool to configure CSPs. This includes comparing to docs to ensure the policies work the way you think they do.

- Step 2: If you can't find an issue there either call support or post a WUfB policy question here 🙂

Sorry this isn't more helpful! We are working on it 🙂

TNarayana
Copper Contributor
May 17, 2023
AriaUpdated Please let us know if we have got any logs for the updates troubleshooting on client side for WUFB.
- AriaUpdated
  Microsoft
  May 22, 2023
  The logs that we use for troubleshooting are: https://learn.microsoft.com/en-us/powershell/module/windowsupdate/get-windowsupdatelog?view=windowsserver2022-ps

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