Viva Sales error when creating a draft reply

Hello,

When I try to create a draft reply with Viva Sales, I get an error on the 2nd step

This is the error code:

{"errorcode":0,"message":"AADSTS1001010: The client or resource application: 4787c7ff-7cea-43db-8d0d-919f15c6354b is missing service principal in the tenant: 975f013f-7f24-47e8-a7d3-abc4752bf346. See instructions here: https://go.microsoft.com/fwlink/?linkid=2167121.\r\nTrace ID: e2167f0b-4910-48f2-bc0b-30c114ee5300\r\nCorrelation ID: d447568f-f676-4042-9a5d-7af1cc4c9f38\r\nTimestamp: 2023-02-21 16:20:01Z","details":null,"crmErrorCode":null,"sessionId":"44bef180-34ae-469a-94a3-0b5370c24465","activityId":"e57c75c9-6e2e-485d-ab36-65f1f8310bb9"}

I was directed here by Microsoft 365 support. Maybe Seth_Patton Chris McNulty or MichaelHolste can help?

Thank you

David