Forum Discussion
CraigSchaller
Oct 30, 2023Former Employee
Unable to switch CRM environments to Salesforce
Hello,
I'm new to Microsoft through acquisition. I'm attempting to launch Sales Copilot within Outlook and unable to switch the CRM environment to Salesforce. When attempting to sign in, I get ...
SamJar
Microsoft
Nov 01, 2023Hi Craig, within Microsoft, Sales Copilot is locked to only connect to specific D365 environments.
Feel free to contact me at samjar@microsoft.com to see if we can find some options for you.
thanks,
Sam
Feel free to contact me at samjar@microsoft.com to see if we can find some options for you.
thanks,
Sam
CraigSchaller
Nov 02, 2023Former Employee
Thanks for the reply. I was able to get the plugin added for Salesforce, so I should be good to go.