Forum Discussion
Sales Copilot vs. Microsoft Copilot
Dear all,
I'm new in the journey of A.I. knowledge and have some doubts:
1. When I buy a license of Microsoft Copilot, the Sales Copilot "feature" is included or do I need to buy two different licences/products?
2. Do I need to use Dynamics 365 or Salesforce to have the Sales Copilot? I use another CRM that have an API, is it possible to make Sales Copilot and my CRM work together?
3. If I can't integrate my CRM and the Sales Copilot, it still make sense to have it?
Thank you in advance for your comments!
1 Reply
- Hi Hugo,
1. Sales copilot is a separate license but if your organisation has E3 or E5 M365 licenses you should have copilot features baked into the productivity tools & teams - there was a prerequisite of min 300u in M365 but i think that has been scrapped.
2. Yes you will need a seperate license for the SFDC but if you are using D365 CE with a Sales Enterprise license then it should have some copilot features ootb but you can add a license from £23 pupm if required.
3. Are you talking about your SFDC CRM? It can integrate & you can use the Microsoft copilot
hope that helps.
