Forum Discussion
hugoliguori_sun
Jan 24, 2024Copper Contributor
Sales Copilot vs. Microsoft Copilot
Dear all, I'm new in the journey of A.I. knowledge and have some doubts: 1. When I buy a license of Microsoft Copilot, the Sales Copilot "feature" is included or do I need to buy two differen...
chohsal
Jan 30, 2024Copper Contributor
Hi Hugo,
1. Sales copilot is a separate license but if your organisation has E3 or E5 M365 licenses you should have copilot features baked into the productivity tools & teams - there was a prerequisite of min 300u in M365 but i think that has been scrapped.
2. Yes you will need a seperate license for the SFDC but if you are using D365 CE with a Sales Enterprise license then it should have some copilot features ootb but you can add a license from £23 pupm if required.
3. Are you talking about your SFDC CRM? It can integrate & you can use the Microsoft copilot
hope that helps.
1. Sales copilot is a separate license but if your organisation has E3 or E5 M365 licenses you should have copilot features baked into the productivity tools & teams - there was a prerequisite of min 300u in M365 but i think that has been scrapped.
2. Yes you will need a seperate license for the SFDC but if you are using D365 CE with a Sales Enterprise license then it should have some copilot features ootb but you can add a license from £23 pupm if required.
3. Are you talking about your SFDC CRM? It can integrate & you can use the Microsoft copilot
hope that helps.