Forum Discussion
kweezy
Aug 11, 2023Copper Contributor
How to Disable CoPilot
I have a user that really hates the CoPilot and it keeps coming up on his outlook. I tried disabling the Add In but didn't see it listed. Any way to locally disable CoPilot for just a single user
- Aug 14, 2023To uninstall "Sales Copilot", follow the steps in the section "Uninstall Sales Copilot Outlook add-in" to remove the Outlook add-in and "Uninstall Sales Copilot app for Microsoft Teams" to remove the Teams app from this document: https://support.microsoft.com/en-us/topic/install-sales-copilot-a70ae8aa-19cf-412d-becb-448a128951c0 I hope that helps, Sam
kweezy
Aug 15, 2023Copper Contributor
Sam, I did the following steps and it did look like it removed itself in the ribbon. However, this morning it is still showing up on emails
colonel_claypoo
Oct 02, 2023Iron Contributor
Hey there. Have you found a solution yet? We have disabled (removed) it from the Active add-ins here and also disabled it in the Power Platform's admin center and blocked the app in the Teams app store. Still shows up in e-mails. Did you find a solution kweezy?
- SamJarOct 02, 2023
Microsoft
There are 2 ways to uninstall it first is to uninstall the add-in for the user and follow the steps here: https://learn.microsoft.com/en-us/microsoft-sales-copilot/deploy-viva-sales-d365#how-to-uninstall-auto-installed-apps which points to instructions here: https://learn.microsoft.com/en-us/microsoft-sales-copilot/install-sales-copilot#uninstall-sales-copilot-outlook-add-in
I've also copied them below:
1. Open https://aka.ms/olksideload. If required, sign in to your Microsoft Outlook account.
2. In the Add-Ins for Outlook window, select My add-ins in the left pane.
3. On the Sales Copilot for Microsoft Outlook card, select Manage Add-In (...) at the bottom-right, and then select Remove.
Also the email banner can be disabled for the whole tenant within the M365 admin center:
Which is documented here: https://learn.microsoft.com/en-us/microsoft-sales-copilot/m365-admin-setting
Hope that helps,
Sam