Forum Discussion
Viva Learning and Copilot Academy still supported and worked on?
The three-day delay for your deleted SharePoint item is longer than Microsoft’s documented approximately 24-hour removal interval. Treat that as a synchronization problem to investigate, rather than evidence that the product has been abandoned.
In Viva Learning’s Admin tab, open the SharePoint provider and export its logs. Check Sync summary and failed-object details against the exact deleted item and repository URL; a different object synchronizing successfully does not confirm that deletion was processed. Include the deletion time, last sync time and affected content identifier when escalating.
For Copilot Academy, verify users can access its AI and Copilot Resources, Microsoft 365 Training and Microsoft Learn providers. Capture broken learning-path links separately from your own SharePoint ingestion issue. Administrators with the required Viva license can duplicate and customize an academy, but that does not repair Microsoft-curated source links. Current documentation describes these features; it cannot guarantee future investment or release dates.