Forum Discussion
Disabling Viva Engage Email Notifications to specific accounts
We have just begun using Viva Engage in our organization, and we want to disable the email notifications to specific mailboxes (efax mailboxes, shared mailboxes, etc.). Is there a way to accomplish this? Can I use a 365 Group to do so? Any help is greatly appreciated!!!
Adam
- You can create a mailrule in Outlook Admin!
https://learn.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/manage-mail-flow-rules
3 Replies
Hello, many thanks for this questions- is there truly no way to exclude shared mailboxes from this by using a configuration: or a place for tenant wide control and steer the types of notifications that viva engage is causing. In this way I must create a rule for every single shared mailbox, and this seems like a workaround that is not sustainable. I assumed only licensed users are affected by viva engage- not shared mailboxes. What is a tenant administrator to do for using viva engage, or do users consider this a no go for using the platform at all?
It boggles my mind that this product is built for enterprise and lacks an administrative function to stop e-mails from being generate within the service. If a user (management) has delegated mailbox access to their mailbox (assistant) and uses Viva Engage's private groups, you leak information that should be private in these daily/weekly digests to that party.
- You can create a mailrule in Outlook Admin!
https://learn.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/manage-mail-flow-rules
