Forum Discussion
AdminA575
Sep 18, 2024Copper Contributor
Disabling Viva Engage Email Notifications to specific accounts
We have just begun using Viva Engage in our organization, and we want to disable the email notifications to specific mailboxes (efax mailboxes, shared mailboxes, etc.). Is there a way to accomplish ...
- Sep 18, 2024You can create a mailrule in Outlook Admin!
https://learn.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/manage-mail-flow-rules
JessicaB77
Mar 05, 2025Copper Contributor
Hello, many thanks for this questions- is there truly no way to exclude shared mailboxes from this by using a configuration: or a place for tenant wide control and steer the types of notifications that viva engage is causing. In this way I must create a rule for every single shared mailbox, and this seems like a workaround that is not sustainable. I assumed only licensed users are affected by viva engage- not shared mailboxes. What is a tenant administrator to do for using viva engage, or do users consider this a no go for using the platform at all?