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Alignment Tool stuck "In Progress" since June
The status of the Alignment Tool has been "In Progress" since June for one of my tenants. I have no idea why - we have no data of value in the original Yammer, but now we are considering trying out V...
- I'd contact Microsoft Support
BrianLyttle
Microsoft
MicrosoftAs Kevin stated, please open a support case for assistance with any technical problems like this. Admins need to open a case by following the steps at https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-support.
Until you are fully in native mode, you can't invite Entra B2B guests to communities. The first stage of native mode will also have disabled creation of legacy external communities because these are no longer supported by native mode. Legacy external communities were a distinct community type that doesn't map to Entra so any existing ones get converted to regular communities which will support B2B guests when the native mode migration completes.
Sometimes external "communities" is used as a synonym for external "networks". If you don't have external network creation available, then you should contact support about that too as the option may need to be enabled for your tenant based on a security change.
Until you are fully in native mode, you can't invite Entra B2B guests to communities. The first stage of native mode will also have disabled creation of legacy external communities because these are no longer supported by native mode. Legacy external communities were a distinct community type that doesn't map to Entra so any existing ones get converted to regular communities which will support B2B guests when the native mode migration completes.
Sometimes external "communities" is used as a synonym for external "networks". If you don't have external network creation available, then you should contact support about that too as the option may need to be enabled for your tenant based on a security change.
- Thanks, but as I mentioned in my original post, we had already opened a support case, so I'm not sure why that is being suggested, or why the suggestion from KevinCrossman is assigned a "best response" by AllisonMichels.
The case has since been escalated. If we find any resolution or I will post back here.- AllisonMichelsYes - I circulated this post internally so we can help! SO thanks for the update! Keep us posted as you progress
- Thanks so much for that. I did just speak with our guy who is actually working on this and he just confirmed that after the case was escalated, the Alignment Tool is now showing as "Completed" and that he's able to create an External Network. Whatever you did to light a fire Allison did the trick with no intervention on our side. 😍
