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Jeff Williams's avatar
Jeff Williams
Brass Contributor
Oct 10, 2023
Solved

Viva Connection app not displaying some cards cards

So, I am trying to get the viva connections app setup and working in teams.  I have a couple main issues. 

 

1. Some cards just don't want to display. For example, the Insights praise card, in the designer I get a message saying praise isn't turned on, when I publish the card just has spinning icon and eventually seems to time out.  Notem this is just in teams.  If I go to the SharePoint page on the web, and view the dashboard, it is fine. Even when designing I don't get such errors and praise not being enabled.

 

2. The viva connection menu, just shows a spinning circle. I don't get link to the other viva apps. even though they are installed already in my teams, I can browse to them. If I switch to the "new" team's experience.

 

I have tried clearing cache, etc.  If I switch to the "new" teams experience it works better (mainly the menu). But I still have issues, for example the cards are still a mess. 

 

hoping someone has some thoughts.

  • Cache or desktop version issue! 🙂 Do a clean wipe and install Teams 2.1, it's GA since the other day.
    That should make it work.

8 Replies

    • Jeff Williams's avatar
      Jeff Williams
      Brass Contributor
      I had not tried that yet. So i just did. Cards and menu all seem to be working fine. So it seems as if it is only the desktop.

      It is all very strange.
      • NicolasKheirallah's avatar
        NicolasKheirallah
        MVP
        Cache or desktop version issue! 🙂 Do a clean wipe and install Teams 2.1, it's GA since the other day.
        That should make it work.

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