Forum Discussion
Viva Amplify Campaigns - Visibility / Teams Approvals
Hello everyone, with recent demos of Viva Amplify, I have run into two issues: Campaign Visibility Users can only see campaigns they themselves have created in their dashboard, no matter the...
mgrewal
Microsoft
MicrosoftHi there, responding from the product team! Thank you for raising this issue-- always grateful to have users helping us improve this product. So sorry about these inconveniences.
For the campaign problem, it is a well-known issue related to campaign provisioning that we are actively looking into at the moment. As a work around to fix the issue until the permanent fix rolls out, if the user updates the campaign settings (any updates in the settings will do, i.e thumbnail color, change name etc), it will trigger the provisioning of the campaign site and they should see it afterwards.
For the Approvals issue, we need to look into this one. If this issue persists for you and is not a one-off, would be great to know.
Thanks so much!
For the campaign problem, it is a well-known issue related to campaign provisioning that we are actively looking into at the moment. As a work around to fix the issue until the permanent fix rolls out, if the user updates the campaign settings (any updates in the settings will do, i.e thumbnail color, change name etc), it will trigger the provisioning of the campaign site and they should see it afterwards.
For the Approvals issue, we need to look into this one. If this issue persists for you and is not a one-off, would be great to know.
Thanks so much!
Thank you for the reply!
I can confirm that the workaround works as intended. I was able to add campaigns to my user dashboard this way.The issue with approvals, however, persists since June 12th without any change. There is no link on the approvals generated from Viva Amplify that will allow an approver to view the request, and the approval window in Viva Amplify persistantly fails to load.
Approvals appear to have issues from the start: when creating an approval, I will receive a message that the approval could not be created. It is still created (visible in Teams and in Amplify), but apparently not correctly.
- Quick update here:
I had also contacted support over this.
The approvals issue has now been resolved and works as intended. Campaign visibility issues persist (but can be worked around as described above). Thank you for the support!
