Forum Discussion
Teams CDR
Right now we can only pull 30 days of data. Florida requires 3 years of CDR data. Whats the roadmap for Teams voice CDR past 30 days? This is a roadblock.
In the capacity that pertains to my question public records requests for CDR are provided by my department (Telecommunications) as we are the Telco for the voice services we change back to for a University. More specifically we are required to retain this data for internal and external calling. The carrier would not have any internal call records within the PBX so we must be able to keep 3 years worth of this data. Phone system does not have a way to pull 30+ days of CDR even if we were using Direct Routing instead.
Hello Linus,
I see many users having problems with their fiduciary responsibility retaining call records for 7 years.
Here at SAI we have the ability to retain CDR for 7 years or more if needed and provide call Analytics using our simple SaaS application.
If you have interest in knowing more, please feel free to review our solution and contact me if I can be of help to you.
Regards,
Jack
Sierra Gold by SAI
916.939.8500 x 4544
http://www.sierragold.com
Turning Call Detail Records Into Business Intelligence
ENHANCE THE POWER OF CLOUD-BASED UNIFIED COMMUNICATIONS WITH CALL ANALYTICS In the fast-paced world of business, Unified Communications have become powerful collaboration platforms, integrating chat, video conferencing, file sharing and more.
http://www.sierragold.com
I see many users having problems with their fiduciary responsibility retaining call records for 7 years.
Here at SAI we have the ability to retain CDR for 7 years or more if needed and provide call Analytics using our simple SaaS application.
If you have interest in knowing more, please feel free to review our solution and contact me if I can be of help to you.
Regards,
Jack
Sierra Gold by SAI
916.939.8500 x 4544
http://www.sierragold.com
Turning Call Detail Records Into Business Intelligence
ENHANCE THE POWER OF CLOUD-BASED UNIFIED COMMUNICATIONS WITH CALL ANALYTICS In the fast-paced world of business, Unified Communications have become powerful collaboration platforms, integrating chat, video conferencing, file sharing and more.
http://www.sierragold.com