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JulianF1345's avatar
JulianF1345
Copper Contributor
Apr 14, 2025

Skype Transferred All Account Info To WRONG Teams Account!

I have a Skype account.

It uses the email address MyEmail.at.myISP, which is also the email address of my Microsoft account.

All my contacts know my "MyEmail.at.myISP" email address.

When Skype offered to let me port over my Skype account, contacts, chats, and calls to Microsoft Teams, I let it do it.

Skype automatically transitioned all the information to a completely separate email address which has no Microsoft account, MyOtherEmail.at.gmail. It created a Microsoft account under that email address. That new MS account contains none of my information... it shows no subscriptions (to MS Office365) or payment info. Not even my name exists there.

 

In other words, Skype totally ignored my Microsoft account information and transitioned everything to a random one of my other email accounts!

 

How do I:

  1. Transition all the Skype info to my proper Teams account (MyEmail.at.myISP)?
  2. Delete the MS Teams account and all the information now stored there from MyOtherEmail.at.gmail?

Thanks in advance for any help.

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