Forum Discussion
Jan Pakula
May 27, 2020Copper Contributor
Skype for business broken - cant use teams at all! - Microsoft support on the "case" for a week!
Howdy all Can anybody help? Tried Microsoft support (totally useless they tried to fix it. "Tried" for a a week now and we still don't have any phones working!) (we are on islands mode) So lo...
Abigail05
May 27, 2020Brass Contributor
Hi Jan Pakula
This troubleshooting document by Microsoft would help you
https://support.office.com/en-gb/article/troubleshoot-audio-and-video-in-skype-for-business-62777bc6-c52b-47ae-84ba-a8905c3b71dc?ui=en-US&rs=en-GB&ad=GB
It has detailed instructions about solving the audio problems you face with your current connections.
- Jan PakulaMay 27, 2020Copper Contributor
Abigail05, unfortunately, the problem exist on the server-side not on the customer side but thank you anyway