Forum Discussion

msabat's avatar
msabat
Copper Contributor
Feb 20, 2020
Solved

Polycom VVX400 with Teams

Hello.   My account was on SfB on Prem. I was moved to Teams Only mode (Hybrid).   Is there any way I can still use my old Polycom VVX400?
  • Anson2400's avatar
    Anson2400
    Aug 07, 2020

    I got my problem figured out.  My problem was there was some old proxy config in my VVX .  After I cleared that out my VVX400 registered with no problems. Anson2400 

Anson2400's avatar
Anson2400
Copper Contributor
Aug 06, 2020

msabat Did you even get this figured out.  I'm having the same problem.  I upgraded VVX400, set to SFB then used Web-Sign-in and phone just sits there trying to login and finally just times out.  User has E3 license, phone system, and calling plan.

Anson2400's avatar
Anson2400
Copper Contributor
Aug 07, 2020

I got my problem figured out.  My problem was there was some old proxy config in my VVX .  After I cleared that out my VVX400 registered with no problems. Anson2400 

  • msabat's avatar
    msabat
    Copper Contributor
    Aug 14, 2020

    Anson2400 I found another issue. I can't call 911 from my Polycom.

     

    Could You help me with that?

    • msabat's avatar
      msabat
      Copper Contributor
      Aug 14, 2020

      LinusCansby I need help with 911 calling issue on Polycom.

      • LinusCansby's avatar
        LinusCansby
        MVP
        Aug 14, 2020

        msabat What is not working? Does 911 work from a Teams client when signed in with the same account as you use for your VVX?

         

        Btw. your VVX will support Teams beyond 31/7 2023.

Resources