Forum Discussion
migrating the "private line number" feature in onprem sfb to teams
Hi, I think its not uncommon for executive high heads with staff members assigned to them that they have the joy using an additional unpublished number so they can be reached directly without previo...
Hi Flens,
Today, there's no native way to do this with Teams. One possible workaround is to create a Call Queue with the private line number, with the exec\manager\etc the only member of the Call Queue. That should ensure that any delegates that are setup for that user are not alerted for an inbound call as all call forwarding (including delegates) should be ignored for Call Queue calls.
More on Call Queue setup here: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
Today, there's no native way to do this with Teams. One possible workaround is to create a Call Queue with the private line number, with the exec\manager\etc the only member of the Call Queue. That should ensure that any delegates that are setup for that user are not alerted for an inbound call as all call forwarding (including delegates) should be ignored for Call Queue calls.
More on Call Queue setup here: https://docs.microsoft.com/en-us/microsoftteams/create-a-phone-system-call-queue
- thank you for your advise. Too bad that this feature isn't supported - as you can imagine, the "private numbers" are not meant to be publically available or published. So I'd say a Call Queue is not a good option. 🙂
- No need to advertise call queue numbers if you don’t want to. Calls to these numbers will appear in analytics however (as opposed to private line numbers that didn’t)
- ok, now I am curious... how do I prevent that the number can be found in Teams?
