Forum Discussion
Contacts in Teams not showing work phone number
Hi together, I am in the middle of testing Teams with direct routing functionality. During my tests I discovered that the usual "audio call" button I am able to call a Teams member and the mobile...
LinusCansbyAzure Active Directory is correct maintained with office & mobile number. See the attached screenshot. In Teams at the call button I don`t see any work number only mobile number doesn`t matter if the person has LineURI added or not. This behavior is by all our users.
Yes, you will only see one number there. So if the contact have a mobile phone number in Active Directory you will see that (as you do), if you only have a Office phone number you will see that. Teams will only show one number.
You can vote for this uservoice requesting to show more phone numbers.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38953924-have-more-than-one-phone-number-per-contact
Also for the contacts you add to Outlook you can have more than one phone number listed in Teams. You will see these contacts in Teams Calls app under contacts.
You can vote for this uservoice requesting to show more phone numbers.
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/38953924-have-more-than-one-phone-number-per-contact
Also for the contacts you add to Outlook you can have more than one phone number listed in Teams. You will see these contacts in Teams Calls app under contacts.
Hi Linus thanks for your information. Is there a possibility to show in Teams the work phone number instead of the mobile number? As you know both numbers (mobile & work) are in AAD available in my company.
No, that is not possible. But it would be good if more numbers (all) were shown in the contact card. Vote for the uservoice and we might get it.