Forum Discussion
Molambre
Dec 01, 2023Copper Contributor
Xerox Print and Scan Experience suddenly not working anymore
Hello, I have been using the Xerox Print and Scan Experience to scan documents for months. But yesterday, my printer had disappeared from the app. When I try adding it again, it forwards me to a we...
- Dec 04, 2023johnjj1560
i found on Xerox support forum a discussion on that subject:
https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/B235-not-found-by-Xerox-Print-and-Scan-Experience/td-p/259903
it looks like we need to wait until Deleted will release a fix for this issue.
ksobier
Dec 06, 2023Copper Contributor
Possible it's not just printer related. I used it on my Rocoh printers with no issues. Today all the jobs are pending. There is no much you can check on Universal print.
ksobier
Dec 08, 2023Copper Contributor
Sorry to reply to my own post but I have couple of things to think of.
- I realised one of my connectors is unavailable and printers would not work even after removing connector using powershell.
- I removed all printers and readded them and now they work. Not sure if they will stop but if they don't it means that the connector was the issue here.
- I realised one of my connectors is unavailable and printers would not work even after removing connector using powershell.
- I removed all printers and readded them and now they work. Not sure if they will stop but if they don't it means that the connector was the issue here.
- PanosG_OmoniaDec 08, 2023Copper ContributorWhat do you mean "connectors" ?? I don't get it.
- ksobierDec 08, 2023Copper ContributorRight. It could be different Universal Print I'm talking about. I meant Azure Universal Print.