Forum Discussion
Molambre
Dec 01, 2023Copper Contributor
Xerox Print and Scan Experience suddenly not working anymore
Hello, I have been using the Xerox Print and Scan Experience to scan documents for months. But yesterday, my printer had disappeared from the app. When I try adding it again, it forwards me to a we...
- Dec 04, 2023johnjj1560
i found on Xerox support forum a discussion on that subject:
https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/B235-not-found-by-Xerox-Print-and-Scan-Experience/td-p/259903
it looks like we need to wait until Deleted will release a fix for this issue.
ksobier
Dec 06, 2023Copper Contributor
Possible it's not just printer related. I used it on my Rocoh printers with no issues. Today all the jobs are pending. There is no much you can check on Universal print.
- ksobierDec 08, 2023Copper ContributorSorry to reply to my own post but I have couple of things to think of.
- I realised one of my connectors is unavailable and printers would not work even after removing connector using powershell.
- I removed all printers and readded them and now they work. Not sure if they will stop but if they don't it means that the connector was the issue here.- PanosG_OmoniaDec 08, 2023Copper ContributorWhat do you mean "connectors" ?? I don't get it.
- ksobierDec 08, 2023Copper ContributorRight. It could be different Universal Print I'm talking about. I meant Azure Universal Print.