Forum Discussion
Molambre
Dec 01, 2023Copper Contributor
Xerox Print and Scan Experience suddenly not working anymore
Hello, I have been using the Xerox Print and Scan Experience to scan documents for months. But yesterday, my printer had disappeared from the app. When I try adding it again, it forwards me to a we...
- Dec 04, 2023johnjj1560
i found on Xerox support forum a discussion on that subject:
https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/B235-not-found-by-Xerox-Print-and-Scan-Experience/td-p/259903
it looks like we need to wait until Deleted will release a fix for this issue.
johnjj1560
Dec 04, 2023Copper Contributor
Hi
We have 3 computers networked onto the one printer, one computer has the exact same issue with the HP smart jumping into the position of the device supported App.
No conclusion at the moment :
Removed drivers and printer for Xerox
Restarted computer after removing drivers!
Manually input the IP address "that is working on the other two computers also bringing up device web page on any of the three computers on network"
Manually input the the IP address in the Xerox app
Still no joy.
maslo1985
Dec 04, 2023Copper Contributor
johnjj1560
i found on Xerox support forum a discussion on that subject:
https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/B235-not-found-by-Xerox-Print-and-Scan-Experience/td-p/259903
it looks like we need to wait until Deleted will release a fix for this issue.
i found on Xerox support forum a discussion on that subject:
https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/B235-not-found-by-Xerox-Print-and-Scan-Experience/td-p/259903
it looks like we need to wait until Deleted will release a fix for this issue.
- MolambreDec 04, 2023Copper ContributorThank you!