Forum Discussion
Xerox Print and Scan Experience suddenly not working anymore
- Dec 04, 2023johnjj1560
i found on Xerox support forum a discussion on that subject:
https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/B235-not-found-by-Xerox-Print-and-Scan-Experience/td-p/259903
it looks like we need to wait until Deleted will release a fix for this issue.
Molambre i noticed the same issue on two of my personal laptops with xerox c235 today. Surprisengly on my company laptop the printer is still visible and working properly. I also tried with similar steps as you did with no resulr. I have xerox print and scan experience 7.0 on all laptops.
Hi
We have 3 computers networked onto the one printer, one computer has the exact same issue with the HP smart jumping into the position of the device supported App.
No conclusion at the moment :
Removed drivers and printer for Xerox
Restarted computer after removing drivers!
Manually input the IP address "that is working on the other two computers also bringing up device web page on any of the three computers on network"
Manually input the the IP address in the Xerox app
Still no joy.
- maslo1985Dec 04, 2023Copper Contributorjohnjj1560
i found on Xerox support forum a discussion on that subject:
https://forum.support.xerox.com/t5/Copying-Faxing-Scanning/B235-not-found-by-Xerox-Print-and-Scan-Experience/td-p/259903
it looks like we need to wait until Deleted will release a fix for this issue.- MolambreDec 04, 2023Copper ContributorThank you!