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RonS_'s avatar
RonS_
Copper Contributor
Apr 12, 2024

Windows Universal Print and HP Universal Print NOT working as expected.

Informed our client that HP printers were compatible with WUP as long as the vendor's product was certified by the vendor as 'supported'.  Client purchased a printer which was installed on-site, and ...
Kyle Marsh's avatar
Kyle Marsh
Icon for Microsoft rankMicrosoft
Apr 19, 2024

RonS_ Which app are you excluding from the CA policy? CA policies apply to resources, not apps. You will need to exclude the resource from the policy. 

  • Maurice77's avatar
    Maurice77
    Copper Contributor
    Aug 20, 2024
    Hi there,

    I have the same issue and I'm unable to solve it. 

    In my case, the "last time connection" (intune>Universal_print>Printers) increases every day. If I add the printer again, it connects, but only at that moment; it seems that it never reconnects to the printer, so it never receives the print jobs.

    Did you finally manage to resolve this issue?. Any tips you can share with me?

    I really appreciate your time on this.

    Thanks in advance.

    Maurice

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